These terms form the basis of the contract between the customer and Cakes by Leanne.
A non-refundable booking fee of £150 is required in order to secure the commission of your cake and chosen date. No contract is made with you until we have received your booking fee. Once your booking fee has been received you are in a legally binding contract with Cakes by Leanne. Quotations are valid for a period of 7 calendar days from the day of issue. If your booking fee is not paid within 7 days then I reserve the right to cancel any previous arrangements. By paying your booking fee it will be deemed that the terms and conditions are understood and accepted as applying to your order.
If cancellation of an order takes place, I reserve the right to retain your non-refundable booking fee. If cancellation takes place 6 months prior to the event 50% of the total order amount must be paid. If cancellation takes place 1 month prior to the event I reserve the right to seek 100% of the order value.
If you postpone the event, I will endeavour to transfer your order providing the date is suitable, otherwise it shall be treated as a cancellation (see above).
Please be aware that postponements may be subject to an increase in costs, in line with the annual cost of inflation, dependant on the duration of the postponement.
I attempt to make every effort to create a cake designed to your exact wishes. It is your responsibility to ensure that your wishes are clearly stated and colour swatches, photographs and other design aspects are given accurately.
Any samples, drawings, or descriptions I issue, and any descriptions or illustrations contained on my website and social media are issued solely to provide you with an approximate idea of the cakes they describe and remain the property of Cakes by Leanne.
I reserve the right to use images of your cake for any form of advertising including web-based promotions, brochures & galleries.
It is your responsibility to read & check the order thoroughly.
If requested, I will endeavour to adjust the design where possible, but sometimes this is not possible according to the nature of the request or amount of notice given. If the alteration affects the cost, or preparation work for the original design has already been undertaken, then your balance will be adjusted accordingly.
Final payment for your wedding cake is required no later than 1 month prior to the scheduled event.
If final payment or other arrangements are not made by this time, the order will be cancelled and all monies forfeited. Cakes by Leanne will not bake any cakes until payment in full has been received.
All cakes are baked to order, using fresh ingredients, the week of your event. I do not use additives or preservatives and I do not pre bake and freeze cakes. As with any fresh product consumption is intended within 24 hours of delivery/collection to ensure enjoying the cakes at their very best.
Stacked cakes contain dowels in each tier to provide support and these should be removed before consumption.
Cake by Leanne will not take responsibility for any defect in the cakes arising from wilful damage, accident, negligence by you or any third party.
It is the responsibility of the customer to ensure that the cake will be stored / set up in an area that is climate controlled to ensure that the cake remains intact and retains its original condition. Extreme high temperatures and humidity due to weather conditions and the lack of a cool environment at the appointed location may adversely affect the condition of the cake.
Cakes should be stored in a dry place, at room temperature, away from direct sunlight and sources of heat. The cake should NOT be refrigerated.
Cakes by Leanne will take every step possible to ensure a quality product upon delivery. Cakes by Leanne cannot be held responsible for unfavourable conditions at the cakes destination.
Cakes by Leanne is NOT an allergy-free kitchen. I cannot guarantee that products are free from ingredients that may affect those with food allergies.
Cakes by Leanne will not assume any liability for adverse reactions to our products.
The following ingredients are used in our kitchen:
In the event that Cakes by Leanne provides cake stands and cake frames not purchased by the responsible party, they must be returned within 5 days of the event. Failure to return cake stands and frames will result in NO REFUND of hire deposit. Upon return of all stands your deposit will promptly be refunded.
If your cake requires fresh flowers, then these are not included in the price. I can work with your florist but expect you to make all the necessary arrangements with the florist. Please note Cakes by Leanne is not responsible for any problems with your fresh flowers.
I cannot take responsibility for any damage rendered to the cake caused by a floral arrangement that was implemented by your florist.
If fresh flowers are used, the cake will be set-up as late as feasibly possible to ensure their freshness throughout the day, but depending on the varieties used & the weather conditions at the time, it may be necessary to cut the cake relatively early on in the proceedings to ensure their freshness for the photography.
Cake toppers, ornaments, ribbon or other decorative items that are purchased by the responsible party must be delivered to Cakes by Leanne a minimum of 7 days prior to cake delivery.
The responsible party is responsible for ensuring that there is a cake table available at time of delivery. If the table is to be skirted or otherwise covered it must be prepared before the cake is set up. The table must be secure and level and must be able to support a minimum of 50lbs. Once the cake is set up it is no longer the responsibility of Cakes by Leanne. Cakes by Leanne cannot be held responsible for tables provided by the customer/venue that fail to support the weight of the cake.
At the time of delivery and set up, a designated responsible party must be present to inspect and sign for final cake set up. Once the cake is set up and accepted, it is no longer the responsibility of Cakes by Leanne.
Cakes by Leanne, (“the Company”, “us”, “we”, or “our”), operates the website https://www.cakesbyleanne.com. We may change or add to this privacy notice, so we encourage you to come back and read it periodically. Cakes by Leanne is the data controller that resides at 35 Carnie Gardens, Elrick, Aberdeenshire, AB32 6HR
This privacy notice governs the website Cakes by Leanne informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Your privacy is very important to us.
We use your data to provide and improve our site. By using the site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Link.
While using our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
Like many websites, we and our service providers, such as Facebook, use cookies, web beacons and other technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Using these technologies helps us recognize you, customize your experience and make relevant marketing messages. Here are some of the types of information we collect:
We may use information that we collect about you to:
We may contact you to inform you about changes in our services, our service offering and other important service related notices such as changes to the privacy policy or about security or fraud notices.
We may develop and display content and advertising tailored to your interests on our products and services on our site and on other sites;
We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection.
We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of having your personal information shared
We will share your information in the following ways:
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/ Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
We may use third-party Service Providers to show advertisements, which may include targeted advertisements on a third party site after you have visited our website. We and the third party service providers use cookies to inform, optimize, measure performance serve ads based on your previous visits to our site.
Please note at this time, we do not recognise automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.
We work with Google AdSense & DoubleClick Cookie Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page:http://www.google.com/ads/preferences/
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
To see more about Facebook’s participation in the Digital Advertising Alliance please visit the Choices section of this notice
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
To comply with legal process or to protect Cakes by Leanne. If we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to enforce applicable terms of use, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Cakes by Leanne as required by law; or to detect, prevent, or otherwise address, security or technical issues or illegal or suspected illegal activities (including fraud).
We may have links on our site to other sites that we do not operate. If you click on a third party link, you will be taken directly to that site which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that site and assume no responsibility for the content, policies or its practices.
Cakes by Leanne will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies
Cakes by Leanne will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
We aim to take reasonable steps so you can correct, amend, delete or limit the use of your Personal Data
You have the following choices:
To access and receive a copy of the Personal Data we hold about you.
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you have provided to us. You can request to obtain a copy of this information in a commonly used electronic format so that you can manage and move it. We will need to verify your identity before being able to respond to such requests. Please contact us at info@cakesbyleanne.com
We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
Our site is not directed to children under 16. If you learn that your minor child has provided us with personal information without your consent, please contact us.
We may change this policy from time to time, and if we do make changes, we’ll post any changes on this page. If you continue to visit our site after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent on the new policy.
If you have any questions or comments about this policy, please contact us at info@cakesbyleanne.com
This policy may be changed at any time at Cakes by Leannes discretion. If we should update this policy, we will post the updates to this page on our Website.
If you have any questions or concerns regarding our privacy policy, please contact us at info@cakesbyleanne.com